Anthoulis Cruises Cancellation Policy

At Anthoulis Cruises, we understand that plans can change unexpectedly. Therefore, we have developed the following cancellation policy to accommodate our customers while also ensuring the smooth operation of our services.

1. Cancellation Timeframe:

• Customers can cancel their tickets up to 24 hours before the scheduled departure time of their trip.

2. Cancellation Process:

• To cancel a booking, customers must contact Anthoulis Cruises via email at info@traveltokalymnos.gr or by phone at 2242 091611, providing their booking details.

3. Refund Policy:

• Cancellations made within the specified timeframe (24 hours before departure) are eligible for a full refund.
• Refunds will be issued to the original payment method used for booking.
• Please allow 5-7 business days for the refunded amount to reflect in your account.

4. No-show Policy:

• Failure to cancel a booking within the stipulated timeframe will result in a no-show.
• No-shows are not eligible for refunds.

5. Trip Changes by Anthoulis Cruises:

• In the event that Anthoulis Cruises needs to cancel a trip due to unforeseen circumstances (e.g., weather conditions, technical issues), customers will be notified as soon as possible.
• Customers will be offered the choice of rescheduling their trip or receiving a full refund.

6. Exceptions:

• In cases of medical emergencies or other extenuating circumstances, Anthoulis Cruises may consider refund requests outside of the standard cancellation policy. Customers must provide relevant documentation to support their request.

7. Policy Updates:

• Anthoulis Cruises reserves the right to update this cancellation policy as needed. Any changes will be communicated to customers via our website and other relevant channels.

By booking a trip with Anthoulis Cruises, customers agree to adhere to the terms outlined in this cancellation policy.

For any inquiries or assistance regarding cancellations, please don’t hesitate to contact us. We’re here to help ensure your travel experience with us is as smooth and enjoyable as possible.

Anthoulis Cruises
Email: info@traveltokalymnos.gr
Phone: 2242 091611